Online training for Fire & Rescue Services

Addressing the most critical & costly workplace issues

Expert online training focussed on the most complex and costly people related workplace issues.  Pragmatic compliance guidance designed to reduce organisational risk, cost and time.
Step-by-step expert guidance - packed with practical advice.   

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What impact could claims like these have on your Fire & Rescue Service?

Here's a selection of recent Employment Tribunal awards (in England & Wales). 

Awarded in an age discrimination claim
58 year old Claimant called ‘an old fossil’.

Awarded in a disability discrimination claim 
– included £38,678 for injury to feelings.

Awarded in a sex discrimination claim.

Awarded in a race discrimination claim.
Source: Gov.uk

Wdidi training is designed to prevent Employment Tribunal complaints and compensation awards.

Flexible purchase options

1

Buy
single courses for flexibility

Pick and mix courses. Just browse and click 'Purchase'. 

2

Buy a Series of courses for deep-dive learning

Choose a Series of courses for a discounted price.

3

Buy unlimited access to the course catalogue 

Competitive pricing for multiple learner access.


Courses that speak the language of Fire & Rescue Services
- that simplify the most complex and high value workplace issues. 

Training that provides

Training from experts who understand Fire & Rescue Service high value, high risk workplace issues

Best in class online training for Fire & Rescue Service managers and workers.  Designed to provide a substantial return on training cost investment.  The essential go-to training resource for current cultural and organisational risk and workplace liabilities.
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The 'Calling Out' Series:

Help your employees to call out racism, bullying, misogyny and homophobia when they encounter it.  Help your managers to handle notifications about inappropriate behaviour.

Enforce cultural expectations. Enforce national, collective and local rules.  Educate and upskill.  Reduce organisational risk and cost.
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Calling Out  Racism

Train for zero tolerance of racism in your Fire & Rescue Service.  Enforce local, national and legal rules.  Bespoke content to inform, educate and protect.

Calling Out Bullying

Bullying is complex and comes in many forms.  It can be pervasive and cause great harm.   Enforce cultural messaging with this essential anti-bullying training.  

Calling Out Misogyny

Do your workers and managers recognise misogyny when they encounter it? 
It's insidious and pervasive and needs to be recognised so it can be called out.

Call Out Homophobia

Everyone deserves to be treated with dignity and respect.  This training will help those who experience it and those who witness homophobia, to call it out.

WhatsApp Can Get You Fired!

Enforce the social media behavioural and cultural expectations of your Fire & Rescue Service with this short an engaging online course.  Help your personnel to use social media wisely and to report inappropriate behaviours.
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The 'Workplace Investigations' Series

This Series ties in well with the 'Calling Out' Series and other Wdidi courses such as 'WhatsApp Can Get You Fired' and 'The Dos & Don'ts of the Office Party'.

That's because every Fire & Rescue Service must deliver well managed disciplinary, grievance and whistleblowing investigations.  Making mistakes during investigations processes leads to unfair dismissal (and other)  Employment Tribunal claims, financial awards and reputational harm - not to mention stress and anxiety for those responsible for handling investigations and their outcomes.

This outstanding modular Series of courses, which is bespoke for Fire & Rescue Service Investigations Officers, walks managers through preparing for and conducting the investigation.  It explains Investigation Report required content and asks and answers the most challenging questions likely to come up.

The Series comprises 4 outstanding modules that talk the language of the Fire & Rescue Service.  They cover the internal processes and protocols most likely to apply, from Grey Book terms to the 5 principles of the  Core Code of Ethics, to the Disciplinary Procedural content and the ACAS Code that must be applied.   Upskill managers, enforce required cultural behaviours and reduce organisational risk.
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Preparing for Your Workplace Investigation

We walk Investigations Officers through the preparations required ahead of starting any workplace investigation.

Conducting Your Workplace Investigation

We guide Investigations Officers through exactly how to conduct their workplace investigation.

Writing Your Investigation
Report

We walk Investigations Officers through writing their investigation Report.

Workplace Investigation
Q&A

We ask and answer all the tricky questions likely to be faced by an Investigations Officer.
This pragmatic and highly focussed training will be your essential reference tool for Workplace Investigations processes. 

Managing Absence: Stress & Anxiety

If there is one area of sickness absence management most likely to cause organisational liability, it is stress and anxiety absence.

This Wdidi training module guides managers through identifying and using the correct absence procedure, avoiding the most common mistakes and using additional tools they might not know about.  It ensures managers recognise and address disability and treat sick colleagues with dignity and respect, while efficiently progressing a fair absence process.
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The 'Managing Employment Tribunals' Series

Despite best intentions. Employment Tribunals are sometimes unavoidable.  So if your Fire & Rescue Service is facing Tribunal proceedings, this outstanding, practical training will demystify the process and provide invaluable reassurance to witnesses and managers.  

Packed with expert practical guidance, this Series of modules will guide preparations, provide reassurance, upskill managers and help employers to manage more of the process themselves. 
 
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Prepare for a case management hearing

We'll walk you through the Case Management Agenda and give you an invaluable template List of Issues to use.  Your List of Issues will inform every stage that follows - its essential! You won't find this content anywhere else.

Manage disclosure

We'll show you when and how Tribunal disclosure needs to happen, what must be disclosed (or not), tips on handling disputes over disclosable documents and give you a template Index of Documents to start you off. 

Prepare the Tribunal bundle 

We'll explain how to prepare and index hardcopy and e-bundles, what optical character recognition is and how to apply it, how to manage disputed content and how to submit and amend the bundles. 

Prepare witness statements 

We'll tell you when and how to craft these essential documents; what to include, how to cross reference your statement to the bundles and how to ensure your statement makes the best impression when it comes before the Tribunal.

Give evidence at the Tribunal hearing

Outstanding guidance and expert tips on how to be a great witness! How to prepare for giving evidence, how to deliver your evidence on the day, how to handle cross-examination and the mistakes to avoid.

Prepare and agree a cast list

You'll need an agreed Cast List in compliant form for the Tribunal hearing.  We'll guide you through preparing and agreeing the Cast List you will need.

Prepare & agree a chronology

You'll need an agreed Chronology of Events for your preparations and for the hearing.  We'll guide you through preparing and agreeing the Chronology you will need.

Conduct a cross-examination

Don't be daunted by cross-examination! You've got this! This online training, devised by experts, explains and demonstrates how to prepare, frame your questions, manage evasive witnesses and the mistakes to avoid.

Prepare a schedule of loss

You'll need a Schedule of Loss or a Counter-Schedule of Loss for the Tribunal process and for negotiations.  We walk you through its compilation - getting right into the detail to scrutinise the content you need. You won't find better online training!

Prepare & deliver final submissions

With this expert training, you'll be able to confidently prepare and deliver the 'summing up' in your case.  You'll address the Issues that will inform the decision and summarise the evidence in both your oral and written final submissions with confidence. 
This pragmatic and highly focussed training will be your essential reference tool for Employment Tribunal processes. 

Office Party - Dos & Don'ts
Modules for Employees, Managers & HR/Organisers

When personnel socialise, particularly with alcohol, complaints tend to follow.  Our Office Party - Dos & Don'ts modules deliver  bespoke Fire & Rescue Service cultural and behavioural training for employees, managers & HR/event organisers. 
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Reducing
your risk

Reducing the risk of employee claims from harassment and other poor behaviours

Reducing
your cost

Reducing the cost of negotiated settlements and Employment Tribunal compensation

Reducing lost management time

Reducing the management time needed for workplace investigations and disciplinary proceedings

Protecting
your reputation

Protecting the organisation's reputation, which is crucial for its long-term success and sustainability.

  • Includes content on 3rd party harassment under the new Worker Protection (Amendment of Equality Act 2010) Act 2023.
  • Helps employers demonstrate they are addressing the new 'preventative duty' to stop workplace sexual harassment. 
  • Helps employers to avoid the 25% uplift on uncapped Employment Tribunal compensation for unlawful harassment.

Compliance with Worker Protection Act

  • Align your organisation with the changes to the law on employee harassment, under the Worker Protection (Amendment of Equality Act 2010) Act.


  • Demonstrate your serious commitment to the 'preventative duty' to stop sexual harassment by assigning this training.


  • Contains practical guidance on actions to take including on policies, communications, risk assessment & training. 

Communicate your Anti-Harassment Policy

  • Showcase your zero-tolerance of workplace and third-party harassment.


  • Address worker-to-worker & third-party harassment.


  • Highlight reporting mechanisms for concerns to be raised.


  • Equip employees and managers with practical training to handle harassment situations.

Mitigate Risks & Costs

  • Significantly reduce the risk & cost of employee claims stemming from Christmas parties and other work related social events.


  • Avoid Tribunal compensation - steer clear of the 25% uplift on already uncapped sexual harassment awards in Employment Tribunal by taking proactive measures.

Reinforce Cultural Behaviours

  • Re-state the cultural behaviours expected of employees. Re-affirm the Core Code of Ethics and the behavioural principles that define your organisational culture.

  • Training to create a safer, more inclusive workplace.  Reduce the risk and cost of work related social events.

Managing Suspension

All too often managers make avoidable mistakes when suspending employees or by treating suspended colleagues unfairly in other ways.

This short and engaging Wdidi training module will help  suspension managers in your Fire & Rescue Service to make the suspension decisions expected by Employment Tribunals.
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All Wdidi training can be personalised

Tailor training to the exact needs of your Fire & Rescue Service

All our courses can be branded and customised.  We may even
be able to create tailored courses for you. 

Do you need enhanced focus on specific issues?
Would content in another language be useful?
Would it help to highlight a new policy or guidance?
How about a 'shout out' to a department or team?

Why choose us?

Below are just some of the reasons why you should choose us

Targeted at High Value Risk Areas

Wdidi courses focus on the people issues most likely to cause significant organisational risk and harm.  

 Delivered by leading experts, we understand your challenges so we can show learners what to do, when and how.  You won't find such focussed and helpful guidance anywhere else.

Reduce Organisational
Cost & Risk

Wdidi training modules are crafted with your policies and procedures  and most challenging people issues in mind.

 Every module is designed to reduce organisational cost & risk. We are confident our courses will save you
£££ thousands in compensation awards, legal fees and lost time.

Real Answers to Real Challenges

Most advisers tell you what the law is or what the rules are but few will explain how to actually manage tricky situations.  We stand with you, showing you how to avoid the beartraps and how to get better outcomes.

With our guidance and tools, your personnel will be upskilled and your organisation enhanced.

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