Bespoke e-learning for Fire & Rescue Services

Addresses critical & costly sector issues

  • Tailored for Fire & Rescue Services risk issues
  • Reduces exposure to Employment Tribunal compensation.
  • Embeds cultural expectations, required behaviours and internal compliance. 
  • Upskills management.
  • Promotes fairness and equality. 
  • Can be tailored to your exact needs.
Reduce Fire & Rescue Service risk, cost & wasted management time.    

Online training for critical & costly workplace risks

Modular training to reduce exposure to Employment Tribunal compensation
  • Upskill personnel on cultural expectations, behaviours and compliance.
  • Promote fairness and equality across the organisation. 
  • Reduce organisational risk, cost & wasted management time.

What impact could claims like these have on your Fire & Rescue Service?

Here's a selection of recent Employment Tribunal awards (in England & Wales). 

Awarded in an age discrimination claim
58 year old Claimant called ‘an old fossil’.

Awarded in a disability discrimination claim 
– included £38,678 for injury to feelings.

Awarded in a sex discrimination claim.

Awarded in a race discrimination claim.
Source: Gov.uk

What impact could claims like these
have on your organisation?

Choose the best approach for you and
your Fire & Rescue Service

Individual
courses

Pick and mix specific courses for flexibility

From £14.99
per course

Multi-license subscriptions

Total access to all content for everyone in your team

From £28.33
per person

Curated
Collections

Tackle focused issues with expert-curated bundles.

From £7.50
per course

Courses that speak the language of Fire & Rescue Services - that simplify the most complex and high-value workplace issues. 

Online Training that Delivers Clear Return on Investment

For Fire & Rescue Services looking to support organisational messaging around equality & diversity and a broad range of sector issues, such as bullying, misogyny, racism, homophobia, the use of WhatsApp, sexual harassment, neurodiversity, and even behaviour at the Christmas Party!   

A single Employment Tribunal complaint avoided will return the investment cost many times over.

The essential go-to training resource for reducing cultural and organisational risk and workplace liabilities.
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The Workplace Investigations Series

This is the training your Fire & Rescue Service needs to deliver fair disciplinary, grievance and whistleblowing investigations. It will help you to avoid the mistakes that lead to unfair dismissal and other Employment Tribunal claims, financial awards and reputational harm - not to mention stress and anxiety for those involved.

This modular Series, which is bespoke for Fire & Rescue Service Investigations Officers, includes the internal processes and protocols most likely to apply, ranging from Grey Book terms to the 5 principles of the Core Code of Ethics, as well as disciplinary content and the ACAS Code that must be adhered to. Upskill managers, enforce required cultural behaviours and reduce organisational risk.
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Preparing for Your Workplace Investigation

We walk Investigations Officers through the preparations required ahead of starting any workplace investigation.

Conducting Your Workplace Investigation

We guide Investigations Officers through exactly how to conduct their workplace investigation.

Writing Your Investigation
Report

We walk Investigations Officers through writing their investigation Report.

Workplace Investigation
Q&A

We ask and answer all the tricky questions likely to be faced by an Investigations Officer.
This pragmatic and highly focused training will be your essential reference tool for Workplace Investigations processes. 

The Managing Employment Tribunals Series

Manage more of the process yourself

Outstanding, practical training that demystifies the Employment Tribunal process. Packed with practical guidance to help you approach each procedural stage confidently.

So if your Fire & Rescue Service is facing Tribunal proceedings, this outstanding, practical training will demystify the process and provide invaluable reassurance to witnesses and managers.  
Online training that goes further, deeper and delivers more!
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Prepare for a case management hearing

We'll walk you through the Case Management Agenda and give you an invaluable template List of Issues to use. Your List of Issues will inform every stage that follows - its essential! You won't find this content anywhere else.

Manage
disclosure

We'll show you when and how Tribunal disclosure needs to happen, what must be disclosed (or not), tips on handling disputes over disclosable documents and give you a template Index of Documents to start you off. 

Prepare the Tribunal bundle 

We'll explain how to prepare and index hardcopy and e-bundles, what optical character recognition is and how to apply it, how to manage disputed content and how to submit and amend the bundles. 

Prepare witness statements

We'll tell you when and how to craft these essential documents; what to include, how to cross reference your statement to the bundles and how to ensure your statement makes the best impression when it comes before the Tribunal.

Give evidence at the Tribunal hearing

Outstanding guidance and expert tips on how to be a great witness! How to prepare for giving evidence, how to deliver your evidence on the day, how to handle cross-examination and the mistakes to avoid.

Prepare and agree a cast list

You'll need an agreed Cast List in compliant form for the Tribunal hearing. We'll guide you through preparing and agreeing the Cast List you will need.

Prepare & agree a chronology

You'll need an agreed Chronology of Events for your preparations and for the hearing. We'll guide you through preparing and agreeing the Chronology you will need.

Conduct a cross-examination

Don't be daunted by cross-examination! You've got this! This online training, devised by experts, explains and demonstrates how to prepare, frame your questions, manage evasive witnesses and the mistakes to avoid.

Prepare a
schedule of loss

You'll need a Schedule of Loss or a Counter-Schedule of Loss for the Tribunal process and for negotiations. We walk you through its compilation - getting right into the detail to scrutinise the content you need. You won't find better online training!

Prepare & deliver final submissions

With this expert training, you'll be able to confidently prepare and deliver the 'summing up' in your case. You'll address the Issues that will inform the decision and summarise the evidence in both your oral and written final submissions with confidence. 

This pragmatic and highly focused training will be your essential reference tool for Employment Tribunal processes

Office Party - Dos & Don'ts
Modules for Employees, Managers & HR/Organisers

When employees socialise, particularly with alcohol, complaints tend to follow. Our Office Party - Dos & Don'ts modules deliver bespoke Fire & Rescue Service cultural and behavioural training for employees, managers & HR/event organisers. 
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  • Includes content on 3rd party harassment.
  • Helps employers demonstrate they are addressing the new 'preventative duty' to stop workplace sexual harassment. 
  • Helps employers to avoid the 25% uplift on uncapped Employment Tribunal compensation for unlawful harassment.

Reducing
the risk

Reducing the risk of employee claims from harassment and other poor behaviours

Reducing
the cost

Reducing the cost of negotiated settlements and Employment Tribunal compensation

Reducing management time

Reducing the management time needed for workplace investigations and disciplinary proceedings

Protecting the reputation

Protecting the organisation's reputation, which is crucial for its long-term success and sustainability.

Reinforce desired cultural behaviour - reduce risk 

Workplace Social Events Training

Incorporates Worker Protection Act changes 

  • Educate your Employees, Managers and Event Organisers
  • Reduce risk and liability.
  • Designed by experts to keep your social events compensation-free. 

Compliance with Worker Protection Act

  • Align your organisation with the changes to the law on employee harassment, effective from 26 October 2024, under the Worker Protection (Amendment of Equality Act 2010) Act.
  • Demonstrate your serious commitment to the 'preventative duty' to stop sexual harassment by assigning this training.
  • Practical guidance on actions to take including on policies, communications, risk assessment & training. 

Communicate your Anti-Harassment Policy

  • Showcase your zero-tolerance of workplace and third-party harassment.
  • Address worker-to-worker & third-party harassment.
  • Highlight reporting mechanisms for concerns to be raised.
  • Equip employees and managers with practical training to handle harassment situations.

Mitigate Risks & Costs

  • Significantly reduce the risk & cost of employee claims stemming from Christmas parties and other work related social events.
  • Avoid Tribunal compensation - steer clear of the 25% uplift on already uncapped sexual harassment awards in Employment Tribunal by taking proactive measures.

Reinforce Cultural Behaviours

  • Re-state the cultural behaviours expected of employees.
  • Re-affirm the core values and principles that define your organisational culture. Invest in a safer, more enjoyable workplace this holiday season.
  • Assign our training and make your Christmas party not just festive, but safe, inclusive and reduced risk for all!
Personalised training

Tailor training to the exact needs of your Fire & Rescue Service

All our courses can be branded and customised to reflect your organisation's identity, values and policies.
Need more focus on specific issues?
Need content in US English or another language?
Need to highlight a new policy?
A 'shout out' to a department or team?

Why choose us?

Below are just some of the reasons why you should choose us

Expert Training on Challenging Issues

Focus on the people issues most likely to cause organisational risk. Training solutions developed by genuine experts.

 We lend you their specialist, real-world know-how - not AI generated nonsense. You won't find such focussed and helpful guidance anywhere else.

Reduce Organisational
Cost & Risk

Training modules crafted with your processes and most challenging people issues in mind. Every module is designed to reduce organisational cost & risk.

We are confident our courses will save you £££ thousands in compensation awards, legal fees and lost productivity.

Real Answers to Real Challenges

Most advisers tell you what to do but not how to do it. We dive right in, as if we were doing it with you, showing you how to get it right, how to avoid the bear traps and how to get better outcomes.

With our guidance and tools, your personnel will be upskilled and your organisation enhanced.

What do I do if...

...We need to train for
cultural behaviour at
social gatherings

...We want to prepare for Employment Tribunal  ourselves

...Our managers must
perform better workplace investigations

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